Customer Alert Maintenance

Customer alerts are used in various customer related transactions. They provide a way for you to notify users of pertinent information about the customer whenever they are creating a new document (sales order, customer credit, etc.) for that customer. The alert can be permanent or can be set to expire on a certain date. All alerts are viewable in the dynamic inquires, but "Must Read" alerts will trigger a desktop notification which will remain visible on the screen for 15 seconds and will play a sound.